FAQs: Customer Support

View By Topic

If I have an emergency, how do I contact your emergency service?

We provide all product owners an emergency hotline phone number.

Where are hardware products inspected and serviced?

All in warranty and out of warranty products are inspected, assessed, and serviced at our Scottsdale, Arizona corporate location.

What Hours are Blue Sky Network Technical Support Personnel Available?

Blue Sky Network Support Personnel are available from 15:00 to 00:00 UTC / 8am to 5pm PST (Pacific Standard Time).