Shipping & Return Policy
Orders are not shipped until payment has been received in full or, satisfactory credit arrangements have been made, and all required documents are returned signed. Orders are processed on the same or next business day after receipt of full payment and all signed documents.
For Express Shipment, we will ship your order the same day if the order and payment are received before 11:00AM Pacific Standard Time Monday through Friday, excluding holidays.
If you place the order and pay in full after 11:00AM and still wish to ship the order the same day, please be sure to call and we will make every attempt to accommodate your need.
Customers are required to provide a shipping account number for shipment. We ship via FedEx, UPS, DHL, or your preferred freight forwarder. All products are shipped FOB Scottsdale, Arizona. We will ship according to the level of service you request (overnight, 2-day, etc.). Once the order is processed and shipped, you will receive an email with a tracking number.
For shipments outside Continental United States, we ship via FedEx or UPS.
We can calculate your shipping costs once your order is processed and ready to ship. Please call +1 858.551.3894 or email us to find out your shipping charges.
Risk of loss of any Products shall pass to Customer upon delivery to any commercial common carrier FOB shipping point, Scottsdale, AZ, USA. Any loss due to theft, accident or other incident occurring during shipping is the sole responsibility of Customer.
All sales of Products are final. No returns shall be accepted by Blue Sky Network. Blue Sky Network’s sole obligation shall be to replace or repair defective Blue Sky Network Products covered by the warranty, provided that the Customer returns such defective Blue Sky Network Products within one (1) year of the date of the Quotation.