Common Issues & FAQs
Home Help Center & Training Common Issues & FAQs Browser Settings How to Clear Cookies and Cache
How to Clear Cookies and Cache
1. In Windows 7/8/10; Open the Control Panel and select “Internet Options” and navigate to the “General Tab”:
![](http://support.blueskynetwork.com/wp-content/uploads/2020/08/cookie1-copy.png)
2. On the “General” tab under the “Browsing History” section; click “Delete”. In the “Delete Browsing History” menu; ensure that “Temporary Internet Files” and “Cookies and Website Data” are checked and click “Delete”:
![](http://support.blueskynetwork.com/wp-content/uploads/2020/08/cookie2-1.png)
![](http://support.blueskynetwork.com/wp-content/uploads/2020/08/cookie3-1.png)
3. Restart the browser.