Common Issues & FAQs

How to Clear Cookies and Cache

1. In Windows 7/8/10; Open the Control Panel and select “Internet Options” and navigate to the “General Tab”:

2. On the “General” tab under the “Browsing History” section; click “Delete”. In the “Delete Browsing History” menu; ensure that “Temporary Internet Files” and “Cookies and Website Data” are checked and click “Delete”:

3. Restart the browser.