FAQs: Browser Settings

Google Chrome SSL Error

There is a bug in the Google Chrome browser that may result in problems accessing SSL webpages.  You may see the following error message: The following steps may help to resolve the issue (warning: please consult with your IT Administrator if you do not feel comfortable modifying the computer settings):

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How to Clear Cookies and Cache

1. In Windows 7/8/10; Open the Control Panel and select “Internet Options” and navigate to the “General Tab”: 2. On the “General” tab under the “Browsing History” section; click “Delete”. In the “Delete Browsing History” menu; ensure that “Temporary Internet Files” and “Cookies and Website Data” are checked and click “Delete”:

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