Under circumstances where the HawkEye PT+ starts to behave erratically it can sometimes become necessary to reset the unit to factory settings. To do so perform the following: Download and install the HawkEye PT+ Manager from our support site applications section. Connect the unit to the computer using the micro USB
Description User reports that they can receive emails from the device with no issues, but when they reply to an email, or when they send a new email to the device they do not receive the email at the device. Resolution By default emails received for devices are blocked unless
Description User Reports that they cannot make calls from the D1000/ACH1000. They may also report that there are no speed dials or short codes. The user will also likely see ‘DISABLED” when they try to use features on the ACH1000. Resolution It is probable that the D1000 being used with
Device Location Blue Sky Network Portable Tracking devices require a good view of the sky in order to operate optimally. We recommend that the device is placed in a location where it will have a completely unrestricted view of the sky; in an aircraft or vehicle we recommend that the
